Support Agreements

For a small monthly fee, you can have peace of mind that your business will not be held back by its IT systems.

We look after everything from the one-man-band right the way up to companies with hundreds of users, so each contract can be tailor-made to suit your requirements. They all come with the below standard features, all adjustable to your needs:

Unlimited 9am-6pm telephone support

Unlimited 9am-6pm remote access

Fully automated network monitoring

Red Train Mail Protection free of charge

Free advice on IT related issues

Days on site can also be included at a reduced rate should you require a regular visit. Please contact us for details.


We are also happy to help your business on a consultancy basis, if you feel that works best for you.

We have helped businesses keep running through incidents that would have otherwise been extremely destructive, thanks to setting them up with sensible disaster recovery plans. Some of the things we also offer ad hoc include:

Remote and on-site IT support

IT advice and system planning

PC and laptop repairs

BlackBerry server configuration

Data recovery

Our ad-hoc consultancy is available to anyone so if you just need temporary help with your system, we’d be happy to help.

Software & Services

If you already have someone to look after your network and are only in need of the software to run on it, we can still help.

As partners with the leading vendors and distributors, we can offer extremely competitive pricing on a large array of products. We also have our own range of solutions to help your business run more smoothly, including:

Red Train Offsite Backup solutions

Red Train Network Monitoring services

Red Train Mail Protection services

Red Train Server Alerting services

Red Train Mail Archive

If you can’t see what you need or would like more information, give us a ring and we will be able to help.